All sales are final on special orders, as indicated with specific item onwebsite.

Merchandise must be returned within 30 days of receipt* (we track shipments.) Shipping costs (for the original merchandise shipped to you as well as for shipments returned to us) are not refundable, and there is a 5% re-stocking fee on returned items. UPS ground charges are $5 flat for replacements shipped for merchandise exchanged.

*We will exchange any item for another size, color, or another item only when  returned with 1) our return form, 2) all tags still attached and item clearly not worn or damaged, and 3) the original receipt and packaging (packaging applies to jewelry only.)

If an item being returned was a gift, we will mail a website gift certificate of equal value to the recipient.

We do not guarantee that the exchange you request will be in stock.  If an item is not in stock and needs to be special ordered, we will notify you, via e-mail, of approximate shipping date and you will have the option of receiving or canceling the order and requesting a full refund. A refund to your credit card and making a 50% deposit to special order the item.

You must insure all returned merchandise, and return via UPS or first-class mail, USPS.

Shipping address: Clothing/Jewelry store-street level,  225 Pennsylvania Ave., S.E., Washington, D.C. 20003.

Click here for return form